Should have just trusted the reviews and not order from this place. 1hr30 min wait for food which is not normal considering delivery times from other takeaways in maynooth, pizza might as well have come from Dublin with how long it took to arrive. When I opened the box my food looked like it was on The Waltzer. Do not recommend😊
Response from the ownerHi Sandra, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was delayed and not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza
I’ve given Appache multiple chances, but unfortunately, I have to speak up. I’ve found hair in my food not once, not twice, but three times. That’s completely unacceptable and honestly really off-putting. I don’t know what’s going on in the kitchen, but clearly hygiene standards aren’t being followed properly. It’s a shame because the food has potential, but this level of carelessness is enough to put anyone off for good. Definitely won’t be coming back unless something changes.
Response from the ownerHi Joudy, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza
I am extremely disappointed with my recent experience at Apache Pizza Maynooth.
My friends and I ordered a vegetarian pizza as a takeaway. When we got home and started eating, we discovered a piece of pepperoni in the pizza. This is completely unacceptable. For some people, this may seem like a minor mistake, but for my friends, who are strictly vegetarian for religious reasons, this was deeply upsetting and distressing.
This is not just about “getting an order wrong.” This is about basic food handling standards, cross-contamination, and respect for customers’ dietary choices and beliefs. When someone orders vegetarian food, they should be able to trust that it is actually vegetarian.
The incident caused genuine shock, discomfort, and a loss of trust. It completely ruined what should have been a normal meal.
I strongly urge this branch to take food preparation and order accuracy far more seriously. Clear separation of vegetarian and non-vegetarian ingredients is not optional, it is essential.
I will not be returning, and I cannot recommend this place to anyone who relies on dietary restrictions being respected.
Response from the ownerHu Bhavya, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza